Frequently Asked Questions
What is the Oxford Momma box?
Oxford Momma is all about giving moms an easy way to invest in themselves each month by sending a box of "me" time.
Who is Oxford Momma for?
Oxford Momma is great for moms with children of all ages. However, moms with young children under 12 will probably find the box contents resonate with the most strongly. Take a look at the Past Boxes to see if Oxford Momma is a good fit for you!
How does it work?
When you're ready to start receiving boxes, subscribe to start your subscription. It's free to sign up! You'll be charged on the 1st of the following month, and your box will ship on or around the 18th. Skip a month or cancel right from your online account at any time.
What is the Welcome Box?
We get it. Waiting for your first box can be hard, so we offer a Welcome Box. It's a box filled with the same types of surprise items as the regular monthly box, but it ships right away, usually within 1-3 days. It's perfect for when you don't want to wait until the next month to get an Oxford Momma box!
Can I send a box as a gift?
Of course! To send as a gift, follow these quick and easy steps.
- Navigate to the Gift Subscription here.
- Choose your subscription length.
- Check the "Send this as a gift!" box.
- Add your recipient's information on the checkout page.
What's inside the box?
Each box contains one bestselling fiction or nonfiction book for moms along with inspiration and self-care items like bath products, personal care items, and art from independent artists.
How much does Oxford Momma cost?
Oxford Momma is $24.99 per month and includes about $45+ in value.
When will my box ship? What does shipping cost?
Monthly boxes ship just after you're charged—on or around the 18th. Shipping within the US is a flat rate of $5. Why do we charge for shipping? Transparency! We want you to know exactly what part of your investment is for product and what goes toward shipping. Shipping is actually more expensive than our flat rate, but we help cover the costs so it's more affordable for you.
Where does Oxford Momma ship to?
Oxford Momma ships to US addresses, including PO boxes and APO/FPO.
When am I charged?
You're only charged when that month's box is getting ready to ship–you aren't charged when you initially sign up! So, if you subscribe anytime in January, you'll be charged on February 1. Your February box then ships around the 18th. Renewal charges occur every month on the 1st.
Will my subscription renew?
Yes, all subscriptions renew monthly. Refund requests 24 hours after a subscription renews may not be possible, as we begin prepping for the following shipment almost immediately. We will approve those on a case by case basis.
Can I skip a month instead of cancelling?
Of course! This can be done right from your account. Manage your subscription from there and skip the month or cancel as needed. If you have any trouble, feel free to email us at least 24 hours before your re-bill date.
Are the box contents a surprise?
We send out a sneak peek to our mailing list in advance—though we send the email in a way that allows you to stay surprised if you wish. Because books are included in each box, we also invite our subscribers to email us if you are concerned that a future box will include a book you already own. Those emails can be sent to email@example.com
Can I get a refund?
Yes! While we are not able to accept refunds because an item wasn't to someone's personal taste, if something arrives damaged or broken, please reach out to us for a replacement or refund at our discretion at firstname.lastname@example.org. Because we do provide the title of the book in advance upon request, we are not able to accept refund requests on undamaged books. Please see our Refund Policy for more details.